Return & Refund Policy

At 【请替换：店铺名称】, we strive to ensure your satisfaction with every purchase. If your order does not meet your expectations, you may request a return in accordance with the conditions outlined below.

Return Request Period

Return requests must be submitted within 14 days from the date your order is delivered.

Return Conditions

To be eligible for a return, items must meet the following conditions:

Remain unused and in their original condition.
Include all original packaging and accessories.
Not be damaged due to improper handling.
Be in a condition suitable for inspection upon receipt.

Returns that do not meet these criteria may be declined.

Items Not Eligible for Return

The following items are generally not eligible for return:

Customized or personalized products.
Digital products or downloadable content.
Gift cards.
Clearance or final sale items.
Products that have been used, altered, or damaged after delivery.

Refund Processing

Once returned items are received, they will be inspected. If your return is approved, a refund will be issued to your original payment method. Please allow 5-10 business days for the refund to be processed by your payment provider and financial institution.

Order Problems

If you receive a damaged, defective, missing, or incorrect item, please retain the product and all original packaging until the issue has been fully investigated.

Return Shipping Responsibility

Customers are responsible for the cost of return shipping unless the return is due to an error by 【请替换：店铺名称】 during order fulfillment or a confirmed product quality issue.